To capture and share insights from the retirement industry on offering workplace emergency savings products, Commonwealth and DCIIA’s Retirement Research Center (RRC) have conducted quantitative and qualitative research on emergency savings in the retirement industry.

This report summarizes a series of interviews with nine of the largest recordkeepers in the United States and seven plan sponsors. It also provides insights for developing emergency savings products. The emergency savings crisis has only been exacerbated by COVID-19; therefore, it is even more important today that recordkeepers develop emergency savings solutions as soon as possible.